Privacy Statement
Last updated: March 2026
1. Information We Collect
When you register, we collect personal information including your name, email address, phone number, date of birth, nationality, gender, and a government-issued ID document. This information is required to verify your identity and provide our services.
2. How We Use Your Information
We use your information to operate and improve the Rentcy platform, process bookings, communicate with you about your account and reservations, and comply with legal obligations.
3. Data Storage and Security
Your data is stored securely on AWS infrastructure. Identity information is managed through AWS Cognito. ID documents are stored in encrypted private storage and are accessible only to authorized personnel for verification purposes.
4. Sharing of Information
We do not sell your personal data. We may share limited information with property owners as necessary to complete a booking (e.g., your display name and contact details). We may also share data with service providers who assist in operating the platform.
5. Cookies
We use cookies to maintain your authentication session. Authentication tokens are stored in secure cookies with a limited lifespan. We also use Google reCAPTCHA to protect our registration forms from automated abuse.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@rentcy.us.
7. Changes to This Statement
We may update this Privacy Statement from time to time. We will notify you of significant changes by posting a notice on the platform.
8. Contact
For privacy-related inquiries, please contact us at support@rentcy.us.